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Customer Care
Customer Care
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Vehicle incidents
What should I do in case of an accident?
How do I report damage to the vehicle?
What should I do if the vehicle is dirty when I pick it up?
What should I do in the event of a breakdown, damage or accident? Who should I call after 10:00 pm?
Parking incidents
What happens if the parking space is occupied when I want to return the car?
What if I can't find the vehicle I have booked?
Miscellaneous problems
What should I do if my phone doesn't work?
What should I do if a warning light appears on the dashboard?
What should I do if the fuel card does not work or is missing?
I forgot a personal item in the vehicle, how do I get it back?
How can I make a claim?
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