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Welcome
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  1. Ubeeqo FR support
  2. During the Booking

During the Booking

Having trouble? Let us help you!

How do I open the car

  • How do I open the car ?
  • How to plug/unplug the cable of electric and hybrid vehicles?

What do I do when I get in the car?

  • What do I do when I get in the car?
  • How to make an inventory of the vehicle?
  • Where are the car keys?
  • Where are the vehicle papers?

Distance

  • Can I cross a national border? / Go abroad?
  • Is the mileage unlimited?
  • Can I book additional km / miles packages?
  • How far can I go?

During the booking

  • How should I open and close the car?
  • Do I have to pay the rates for other parkings during the reservation?
  • How do I charge my electric vehicle outside the Ubeeqo station?
  • How do I fill up my gas vehicle?
  • Can I park the vehicle without completing my reservation?

Booking schedules

  • Do I get a refund if I bring the vehicle back ahead of time?
  • What happens if I do not pick up the vehicle at the scheduled time?
  • What happens if I bring the vehicle back late?

With ♥ Ubeeqo