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Welcome
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Join Ubeeqo
Ubeeqo FR support
During the Booking
During the Booking
Having trouble? Let us help you!
How do I open the car
How do I open the car ?
How to plug/unplug the cable of electric and hybrid vehicles?
What do I do when I get in the car?
What do I do when I get in the car?
How to make an inventory of the vehicle?
Where are the car keys?
Where are the vehicle papers?
Distance
Can I cross a national border? / Go abroad?
Is the mileage unlimited?
Can I book additional km / miles packages?
How far can I go?
During the booking
How should I open and close the car?
Do I have to pay the rates for other parkings during the reservation?
How do I charge my electric vehicle outside the Ubeeqo station?
How do I fill up my gas vehicle?
Can I park the vehicle without completing my reservation?
Booking schedules
Do I get a refund if I bring the vehicle back ahead of time?
What happens if I do not pick up the vehicle at the scheduled time?
What happens if I bring the vehicle back late?
