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What do I do when I get in the car?

Depending on car model :

- Opening via the Application : 

Please press ‘Start Booking’

You will have to answer two questions regarding the cleanliness of the vehicle and possible damage (if the vehicle is damaged, please send us a photo of the damage to [email protected]).

Once the questions have been answered, you can remove the key from the glove box, then start the car and drive away.

- Opening the car via the control unit: 

Once you've opened the vehicle with your badge, you'll find a box in the glove box. If this is your first booking, you may be asked to enter a PIN code. This is your day and the last two digits of your year of birth in DD/YY format.

You will be asked two questions about the cleanliness of the vehicle and possible damage (if the vehicle is damaged, please send us a photo of the damage to [email protected]).

Once the questions have been answered, you can remove the key from the box, then start the car and drive off.

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